[Resolved]  Snapdeal.com — delivered a fake titan product

Address:

Bijalpur road, Indore, Madhya Pradesh, 452020

I recently ordered a Titan Analog Watch through Snap deal. But I received a fake Titan product. I reached out to Snap deal Support and they told me to get a written confirmation from the Titan Showroom.

I went to Titan Showroom and they confirmed its fake, but they are not ready to give any written statement as they already have a case registered Snap deal.

https://inc42.com/buzz/delhi-high-court-restrains-snapdeal-from-selling-titan-counterfeits/

Above link gives the details about the ongoing case.

Snap deal had assured in their statement that all the fake products have been taken down from the website, but they are still selling it!!.
Hence I want to file a complaint against them to either replace it with a Original product or refund the money.