[Resolved] Snapdeal.com — Delivered an fake product

prasanthg06

from Mannargudi, Tamil Nadu

Address:	641004
Website:	www.snapdeal.com

Iam g. Prasanth on 02 oct 2016 sunday i have placed an oder philips qt4001/15 pro skin advanced trimmer it cost rs. 899. The estimated delivery date in between 09 oct 2016-13 oct 2016. I have got my product on 08- oct-2016 saturday. Iam open my product and i seen that there is no trimmer in-said the box there is only a "stone" in my box. So snapdeal making a fake way of delivering the product to me. I need the compensation for the cheating and i need my product return. This will not be happan for antyother customer.

G. Prasanth
3d surabi apartment
Combatore-641004

Phn.[protected]/[protected]

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Nov 16, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2016

Snapdeal.com Customer Care's response Dear prasanthg06,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 01, 2016

Snapdeal.com Customer Care's response Dear prasanthg06,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal