[Resolved]  Snapdeal.com — delivered fake boat bassheads 225 earphones

Address:

Jagdeo Path, Patna, Bihar, 800014

I bought boat bassheads earphones from snapdeal on 02 jan 2019. They delivered me a fake product. One of the earpiece of the earphone stopped working till april. I sent the product to boat company main branch for replacement of the product as per warranty but they refused to replace. They replied me that the product is fake/ not of boat company. They told me to contact snapdeal team for further warranty and replacement. When i contacted snapdeal team for the same, they are not replying for my email. I mailed the snapdeal team same issue two-three times but they didn't reply me back for any single mail. My order i'd is s50737/18/14195. Please help!