[Resolved]  Snapdeal.com — Delivery Of Wrong Product

Address:	New Delhi, Delhi, 151202
Website:	Snapdeal

I Pawan Kansal (Contact No.[protected] resident of Seth Brij lal Street, Ward No 14, Jaitu (PUNJAB), ordered and booked a Samsung Mobile Galaxy J3 on June 2, 2017 vide order number [protected], confirmation mail was sent by Snapdeal.That a Parcel was sent snapdeal, was received by me on June 8, and when i opened the parcel in presence of delivery boy, i was shocked to see that parcel was containing a TRIMMER, i called on Snapdeal helpline number[protected] immediately in presence of delivery boy, i was asked helpline to take a photo of TRIMMER and send through email, I did the same as per instructions of Snapdeal helpline, and after that i received an email from in which it said that wrong delivered parcel will be picked back in 48 hours and it was picked up on June 12. That after two days i called helpline to know about my pending order of Mobile Phone Samsung galaxy J3 but surprisingly i was told that picked up item does not match
quality product about which i had no connection or concern at all and moreove i was informed through email on JUNE 17 that TRIMMER is being sent back to me.So please help me in getting my ordered moblile, thanks