Snapdeal.com — Did not receive my order of Aristocrat Luggage (Order [protected])

Address:

Hyderabad, Andhra Pradesh

Snapdeal has updated on their website that the order is delivered on 6th June. But the order has not been delivered till date. Their logistics partner Mahindra Logistics as of 13/6/2015 0900 Hrs shows that the status as item is despatched from Nagpur on 6th June, 2015. (http://115.112.53.169/DNTS/TrackUpdateStatus.aspx way bill[protected] I have raised a complaint with SnapDeal on 6th June (Complaint num[protected]. They reply today that they have verified with their logistics partner and they have delivered the item. When I try to re-raise the issue through SnapDeal website, it seems they have disabled raising complaint on my account. Its been very late, I want to cancel the order and want my money back.