[Resolved] Snapdeal.com — duplicate product

myshatech

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700039

First of all i got a duplicate shoe of vans and when i requested for return the very next day it showed me pickup date of 2 to 4 working days after that it got rescheduled and without any reason i have to reschedule it but nobody turned up till date and when mailed writing my request for return i got reply that return period of 7 days is over so i won't get any refund and that only in the afternoon a courier for pickup came to collect it and went with the duplicate shoes.

And it does not have any customer care number for registering complain or discuss about any problems.

Poor service liar and duplicate product seller cheap service.

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Jun 5, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Jun 01, 2018

Updated by myshatech [resolved] snapdeal.com — duplicate product

1 review
My myshatech on jun 1, 2018
Order id: [protected]
Phone/mobile number: [protected]

First of all i got a duplicate shoe of vans and when i requested for return the very next day it showed me pickup date of 2 to 4 working days after that it got rescheduled and without any reason i have to reschedule it but nobody turned up till date and when mailed writing my request for return i got reply that return period of 7 days is over so i won't get any refund and that only in the afternoon a courier for pickup came to collect it and went with the duplicate shoes.

And it does not have any customer care number for registering complain or discuss about any problems.

Poor service liar and duplicate product seller cheap service.

Complaint marked as resolved
Jun 1, 2018
Ii received the duplicate shoes of vans old school at 15/05/20018 and i requested on the same time i received it and got schedule of pickup at 17/05/2018 but nobody turned up and at last they picked it up on 31/05/2018 after continuous rescheduling of pickup but my snapdeal account it's still showing please send it by yourself.

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Verified Support

Jun 02, 2018

Snapdeal.com Customer Care's response Hi Myshatech

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Jun 03, 2018

Updated by myshatech It has already been picked up by your logistic service Delhivery on 30/05/2018 with tracking ID[protected] please look into the matter for refund.

Verified Support

Jun 04, 2018

Snapdeal.com Customer Care's response Hi Customer,

We're working on this. Please allow us some time to get back to you with an update.

Thanks!
Team Snapdeal