[Resolved] Snapdeal.com — duplicate product- fastrack watch | |||||
Hello Team, I had ordered a Fastrack watch. It had some issue within one month of purchase. When I went to company outlet they rejected any assistance stating it as a duplicate product. I was surprised to be rejected. I asked them to show me how it differs from the original product. They showed me the company watches the same model & color I had ordered. It had many quality differences. I want it to be replaced with an original piece. Even they asked me to complain & pass a copy of complaining to the fastrack company office. Bill copy is attached. Thanks. Was this information helpful? | |||||
Jul 16, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jun 15, 2019 Snapdeal.com Customer Care's response Dear Prashant, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal | |||||
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