[Resolved] Snapdeal.com — duplicate product received and not turned up to for pick up/refund | |||||
I booked a reebok shoe on 14th aug. And by paying additional amount of rs-175 for courier. I received the product on 23rd aug. After opening the pack i was surprised to notice that it is duplicate product and the label for reebok is wrongly placed. I requested for return of the product and refund of the money immediately after receiving. I received an update that it will be picked up for return with in next 24-48 hrs. Everyday morning i will be receiving the same message but nobody turns up to collect. Request you all not to buy a single product from this so called snapdeal. I felt they are just cheating customers in the broad day light. I will file a case in consumer court if they fail to return my money back. Please find the details: Suborder id: [protected] There is no way to contact the customer care through phone call. I sent several mails to take care my request but there is no response. I surprise if this company exists in india and if exists if anybody is working or it is a fake company which is making all people fool. Was this information helpful? | |||||
Oct 1, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Aug 29, 2018 Snapdeal.com Customer Care's response Hi Customer, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal | |||||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal