[Resolved] Snapdeal.com — duplicate product received

[email protected]

from Coimbatore, Tamil Nadu

Address:	Kozhikode, Kerala, 673008
Website:	www.snapdeal.com

I have ordered for a samsung level u bluetooth headset and received a counterfeit product. I called up immediately after opening the package to register the complaint with snapdeal. No response and mailed to the email address [protected]@snapdeal.com. Got a reply saying the return cannot be processed without any reason. There is no call centre executive with whom i can raise my concern. The toll free number gives only selections and resolves nothing.
Request to help me with this. And please do not allow such sites to flourish in the internet cheating people.
My order id placed with snapdeal: [protected]

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Dec 12, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2018

Snapdeal.com Customer Care's response Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal