[Resolved]  Snapdeal.com — Empty Box

Address:	712311
Website:	www.snapdeal.com

Sub:- empty parcel

Dear sir
I have given an order bearer order id [protected] to snapdeal.com on 12/01/2017.of a bluetooth headphone (SAMSUNG EO-BG920BFEGIN ) and they have sent it to my above mentioned address through Ecom-ex courier service by a sealed box on 17/01/2017. I have received that and pay the full amount of Rs.1969/-to that person. When I opened it then I was surprised to see that the box was empty . I have informed the matter to snapdeal office executive over phone and also sent an email to their official email address i.e. [protected]@snapdeal.com and kunal.[protected]@snapdeal.com.their office executive called me and took a long time for refund and assured me for the refund. After the time limit I have contacted over phone [protected].

[protected] to their executive for my refund but they have not given any satisfactory reply. After this telephonic conversation I have given several emails to [protected]@snapdeal.com and they have taken time for refund process. they have disapproved my refund request by email and suspended my account . This is very disappointing .

Actually I promised someone for this specific kind of wristwatch will gift to him on specific date but when I not received the above mentioned bluetooth headphone then I have to pay the same amount for purchasing that. i.e. I have invested double amount so I am facing economical problem. 4th Saturday 2016 my husband has expired in diseases of cancer.

Now I am suffering mental agony for their (snapdeal.com) misbehave, misguide and they have also proved themselves as treacherous. Now I want the above mentioned bluetooth headphone which I have ordered to snapdeal.com and I want 1969/- for mental agony and harassment which is affected my daily routine severely

Thanking you

(Jharna Ganguly)

[protected]

C/o Rabin Ganguly

P.O+ VILLAGE = Garal gacha (Near Garalgacha bazzar)

P.S- Chanditala

Distric Hooghly

West Bengal -712311

(WWW.SNAPDEAL.COM)
238, 1 st floor, okhla industrial estate, phase III new Delhi district Delhi pin 110020.

[protected]@snapdeal.com
kunal.[protected]@snapdeal.com (CEO)

[protected]
[protected]
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