[Resolved]  Snapdeal.com — FAILURE OF PRODUCT DELIVERY - NEGLIGINCE TO REFUND OF COST

I HAVE SUFFERED CHEATING BY SNAPDEAL Order No. : [protected] Order Placed On :[protected]:17:19 Micromax Funbook Mini 410 Total cost Rs7760/= on Credit card 9 installment basis. Snapdeal has captured the cost from my Credit card account wef 29th December 2014. Company failed to deliver the product on time . Waited till 5th january 2015. Telephonic query with them more than 3 times asked me to wait for the next 48 hrs ie. untill the 7 day cancellation period got timed out. Upon failure to deliver the item, I have by telephone and by email requested cancellation and refund. All my requests have been miserably ignored. They always send me a routine apology mail and thereafter ignore. Complanits as below registered by them and sent to me by mail as follows. 1) Requestnumber 13967797. Dt 30th December 2014 2) Complaint Number – 13967797 dt 3rd January 2015 3) Request number 14434694. Dt 9th January 2015 4) Request number 14647631. Dt 13 th January 2015. 5) Complaint Number: 14661521 dt 15th January 2015-auto renewed complaint- blindfolding technique. 6) Complaint Number – 14661521 dt 17th January – autorenwed complaint without any request- blindfolding technique. I have to pay the credit card bill sooner including this purchase. I feel that I have been miserably cheated by snapdeal .May be this is my worst experience in my life by online purchase. I request early resolution. Never in my life I will dare to deal with unscrupulous buisness folks as snapdeal.com Dinesh Kumar T.K. Aggreived customer