[Resolved]  Snapdeal.com — Faulty product

Address:Nagpur, Maharashtra, 440002
Website:www.snapdeal.com

I have purchased DDR2 2GB RAM worth RS. 1170/- order no. [protected] It is delayed by 3 days as per delivery date by seller..When I connected it to motherboard, Machine was not getting started.. It is totally faulty piece.. Because, same product DDR2 1GB RAM I have purchased earlier from paytm.com, It was working fine.. Same configuration 800 MHZ .. Now, Snapdeal not returning product, they have provided faulty product to me, as machine not getting start with RAM. Even I requested them that I m ready to purchase another RAM of same worth from their site..but they are not ready to hear me...even they delayed product by 3 days, i never say anything. I trusted on Snapdeal because of low price, but they given me faultg piece with delay, so that return date will get complete and Then they can say your return date is over... Snapdeal cheated me..
Was this information helpful?
No (0)
Yes (0)
Jan 22, 2016
Complaint marked as Resolved 
Product is returned successfully after complaint.. Snapdeal returned my money back for their defective product.. Thanks to Consumer Complaints Team...
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Nilesh Gorle,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi Nilesh Gorle,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Snapdeal Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information