[Resolved] Snapdeal.com — Faulty SubOrder:[protected]

Surendra Nishad

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

I have order a D-Link 300 Mbps ADSL Wireless Router (DSL-2750U) (ORDER NO: [protected] Order Placed On:[protected] & SubOrder:[protected]) from snap deal which i received on 22 oct 2014. But the D-Link 300 Mbps ADSL Wireless Router was faulty one. I request refund from them not replacement.I given lot of complaint and made lot of call to their customer care they assure me the refund not the replacement then after three days. After so many complaint on 9th Nov 2014, they told me it will not refund and you can call service center for complaint. I suffered lots of mental stress for so bad service. (MY COMPLAINT TICKET NO.: 10995215, 11294737, 11161206, 11160895, 11110054,[protected]

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Aug 6, 2021

Complaint marked as Resolved

Nov 12, 2014

Updated by Surendra Nishad Called again but no help. Is indian law still working?... i cannot believe now. I feel very much cheated by snapdeal. please anyone suggest what should i do now. Any way to fight with them.

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Comments

Snapdeal.com Customer Care

from Delhi, Delhi

Verified Support

Dear Surendra,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

anand mande

from Aurangabad, Maharashtra

I am ANAND MANDE
MY refund request with Suborder code is [protected] and ticket number is 01619352
my order name is Aisha art crepe printed saree with blouse piece -combo of 2
end of 26 days
please send me, my order immediately.

mobile:- [protected]
email :- anand.[protected]@gmail.com

maliram

I am KAMAL KUMAR SAIN
MY refund request with Suborder code is [protected] and ticket number is 02563342.

please send me, my Amount immediately.

mobile:- [protected]
email :- [protected]@gmail.com

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Hi maliram,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

Bhim Soren

from Thiruvananthapuram, Kerala

I have order Kingston 8gb Hyperx Fury 1866mhz Desktop Ram - Blue from snapdeal but I have revived Faulty product and I have return the product by myself and the product was reached to snapdeal head quarter and snapdeal was initiated my refund also but One month completed but still the refund has been not credit in my bank account I called to snapdeal about this issue they are telling it was still in process and I have shared my bank statement with snapdeal so many times but still the refund has been not credit in my bank account.
PRODUCT DETAILS:
RETURN PRODUCT: Kingston 8gb Hyperx Fury 1866mhz Desktop Ram - Blue
RETURN BY: JV EXPRESS,
ORDER ID: [protected]
SNAPDEAL SUBORDER CODE: [protected]
TICKET NO: 13519319
My Email ID - [protected]@gmail.com

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Bhim Soren

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team