[Resolved]  Snapdeal.com — Follow up for refund

Address:Bangalore, Karnataka, 560004
Website:Snapdeal.com

Sir/Madam,

I have ordered Hueman Navy Blue and Grey cotton blend T-shirt set of 2 as on 08/11/2016.

As on 14/11/2016, i have received the wrong product instead of what actually ordered. I have received Red T-shirt (Single Piece).

As on the same date i returned it. Acknowledgement Number for your reference - 769531 to ShadowFax courier service

Now the courier guy is having that product with himself, telling that snapdeal won`t accept the returned product because it is having only a single piece. Now the product is with him only.

As per his guidelines, I called more than 10 times to your customer care and raised a complaint for refund of the money.

Again and again i am calling and explaining the same issue to your customer care person is headache for me since i have called more than 10 times.

Requesting you to consider this issue very seriously and asap refund the money. For refunding the money you people are already raised the complaint, but its pending because the product is with courier office and he is not returning it to you.

Expecting a well and quick response from Snapdeal Team.

Thanking You.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Dec 28, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2016
Snapdeal.com Customer Care's response
Dear shiva shankarmr,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information