[Resolved] Snapdeal.com — Found stone instead of Watch. (Order no. [protected]) | |||
I have ordered an Tommy Hilfiger TH1790782 Black Watch ( Order Placed on :[protected]:02:46). It is horrible and surprise for me that i have just 2 mins back (5th Jan 2015, 11:45 AM.) recieved the courier and when i opened it. their is no watch & Inside the Box i found a stone. What is this, I have taken photos and video also of the box. I will have to make Police complain. I have shown it to my colleagues also in office. I have to make aware to other people thorugh social network also. It is horrible from Snapdeal. Snapdeal has given promise to resolve the issue in 48 hours. So i will wait and than make police complainet if requred. Regards, Vipin Suhalka [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Vipin Suhalka,
Thank you for contacting Snapdeal.com.
Please accept our sincere apologies for the inconvenience you have experienced.
With reference to your email in regards to the refund for the order number ([protected]), this is to inform you that your request for refund has been initiated from our end. We would like to inform you that your amount will be credited to your bank/credit card account within next 5-7 working days.
We assure you that we will try our level best to provide you great services in the near future.
Regards,
Snapdeal Team
Thank you for contacting Snapdeal.com.
Please accept our sincere apologies for the inconvenience you have experienced.
With reference to your email in regards to the refund for the order number ([protected]), this is to inform you that your request for refund has been initiated from our end. We would like to inform you that your amount will be credited to your bank/credit card account within next 5-7 working days.
We assure you that we will try our level best to provide you great services in the near future.
Regards,
Snapdeal Team
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
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Snapdeal Online Team