Snapdeal.com — Fraud by the company

sanjeevnmdc

from Malkangiri, Chhattisgarh

Website:

www.snapdeal.com

Sir I have ordered a mobile on this site my order no. is[protected] dated[protected]. They assured me delivery by 30th Oct. but I never got the delivery of my phone.Whenever I contacted their Customer care They gave me another delivery date. Finally after getting fed up I cancelled my order on 10th of Nov. and they said my amount will be returned to me by 16th. But today I got a message from them that my mobile has been delivered and they are closing my case. I am not able to understand that how they can close my case without making any delivery. Even the courior site of indiapost tracking no. AJ[protected]IN through which the item was sent to me is also not showing the item as delivered.
I request to take strict action against such a site for cheating the common man
SANJEEV SAHI

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Snapdeal.com customer support has been notified about the posted complaint.

Nov 15, 2016

Updated by sanjeevnmdc order date may be read as[protected] which was written as[protected] by mistake

Nov 16, 2016

Updated by sanjeevnmdc Attached image is what the india post is showing from 3rd nov onward. I am not able to understand why snapdeal is doing such frauds Please return my money or I have no other option except to file a criminal case against promotors of snapdeal under IPC