[Resolved] Snapdeal.com — Fraud | |||||
I placed an order five days back with snapdeal . at that time an item was showing available as well as deliverable to my pin code . after five says I suddenly receive a message from them saying that they have cancelled my order. They gave no reason of cancellation ! Upon calling them they informed me that the item was not deliverable to my pin code. Well they accepted the payment only because it was !!! This is Sheer fraud ! Consumer department and online retail police please help me with this case. Take strong action against the vendor snapdeal for such fraud !!! Other buyers be watchful and prepared for such episodes !!! Was this information helpful? | |||||
Nov 19, 2017 Complaint marked as Resolved They refunded me my money. Snapdeal.com customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Srinjani Kajaria,
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
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+91 11 4637 1100 [Customer Care]
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team