[Resolved] Snapdeal.com — Fraud delivery delay in refunding

ayubshaikh

from Mumbai, Maharashtra

Address:	New Delhi, Delhi, 400099
Website:	www.snapdeal.com

I am from mumbai andheri my name is ayub shaikh i ordered a lenovo k4 note
From snapdeal it was suppose to get delivered on 19th oct 2016 but it did not so i canceled the order even after cancelling the order i got a msg from snapdeal that it was delivered to me where as the courier guy did not even call me didnt do an attempt i was curious i registered a complaint calling the snapdeal customer service the complaint number is[protected] i did a complaint on 21st they assured me it will take maximum 6 days to resolve the issue now today is 1st of november 2016 i didnt get any kind of email nor any call from snapdeal about my money refund wenever i call the snapdeal customer service people say its in processing please give us 24 hours 48 hours all the time same answer i even email the ceo mr kunal bahl but i didnt get his reply,
Pls help and do the needful

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Dec 3, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2016

Snapdeal.com Customer Care's response Dear ayubshaikh,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 03, 2016

Snapdeal.com Customer Care's response Dear ayubshaikh,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,

Team Snapdeal