[Resolved]  Snapdeal.com — Fraud snapdeal not taking return for offer product ask me to send

Address:	Dindigul, Tamil Nadu, 624601
Website:	www.snapdeal.com

I ordered panda walker rocker for my kid Rs.1275 on offer price.
I received the product on 17th Aug.

Product quality is worst, non working music buttons, one side rocker is not locking properly so rocker can not used.

I created return request on 20th Aug, Fraud snapdeal replied that the don't have return pick for my address. But for the same address they have delivered two more products and picked up the return product also.

i am fighting with their customer care more than 15 times, they have supported to escalate this upto their level. But outcome there is no resolution yet today 08th sep. Almost more than half month over.

This is happen with me fourth time when ever i ordered products in offers.
1) ordered iron box -- they sent me damaged product then return with another faulty product i repaired by my own.
2) ordered aluminium cooker 50% offer - upto the last day of delivery date they silence and last min told out of stock from next day they increased usual price 0% offer. i fought with customer care to give compliment or need same offer again to book when it came in stock but no resolution.
3) ordered slipper in offer - delivered wrong size and took return again delivered same one, i fight with customer care told not replace with correct size due to no stock. Then why the hell you are cheating with your useless and fraud offers sending damaged products.
4) ordered Panda walker rocker with offer - damaged, non - working, low quality product sent and not arranging return pickup. Asked my to send more than 3 kg worth product by my own to them. i am fighting with snapdeal still no resolution.