[Resolved] Snapdeal.com — Free charge balance of 180/- rupees not received for order no. [protected]

Mike19

from Mumbai, Maharashtra

Address:

Gondia, Maharashtra, 400062

It is VERY SAD to know that even after contacting Snapdeal over the phone 12 times. I still haven't received the Free charge refund of INR 180 for the order no. [protected] placed on 1st May. It was clearly mentioned in the offer on 1st May that if I purchase Mamy
Poko pants XL size diapers of 46 pieces of amounting to INR 699 then INR 180 will be credited to my freecharge account.

Its almost 3 months now that I have been following up with their technical team and I am always provided false promises. Last I spoke to Mr. Mohit @ Customer service he again provided me all good talks over the phone and still remains unresolved.

REQUEST CONSUMER COMPLAINT TEAM TO STRICTLY INTERVENE WITH SNAPDEAL TO RESOLVE THIS ISSUE..

Was this information helpful?

No (0)

Yes (0)

Aug 28, 2016

Complaint marked as Resolved

THANK YOU CONSUMER COMPLAINTS TO HELP RESOLVE THIS MATTER ON PRIORITY...

Snapdeal.com customer support has been notified about the posted complaint.

Aug 14, 2016

Updated by Mike19 Still no response received from snapdeal

Verified Support

Aug 16, 2016

Snapdeal.com Customer Care's response Dear Mike19,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal