Snapdeal.com — Godrej 6.2 kg fully automatic washing machine top load graphite gray from snapdeal. Suborder id : [protected]. | |||
I have been placed order on 22.01.2016 one godrej 6.2 kg fully automatic washing machine top load graphite gray from snapdeal. suborder id : [protected] from snapdeal. it was delivered on 28.01.2016.After two day service person came and installed. after installation one day, 1st problem came for water was continuously draining from drum. that time i called to snapdeal they told, you call to godrej service center. i called to godrej service center. they sent one service engineer after two days. person came and removed one thermacol piece from washing machine. again i have been started for using. so from delivery date to 1st issue completion, almost 7 days return policy completed. after completion of 1st problem, again 2nd problem came for drum was not rotating. then again i called to godrej service center. then they sent one service person. that service person told problem is in gearbox so need to be replaced gearbox. and he left. again he came back after one or two days with new gear box and replaced with existing. so again i have been stared for using. so after resolved of 2nd problem, again next day 3rd problem came for water feeding in drum. water was not coming into the drum. again i called to service center they send again service person. person came and he had done some thing on water inlet pipe line. so that time it was ok. same day at evening same problem came. again i called to service center. again after two days sent one service person. he came and told you mother board is damage. need to be replaced mother board. after that i called to snapdeal and requested for washing machine replacement but they toid, i can't do any thing. better you call to godrej service center. so i am totally fed-up from this product. i am suffering from mental tension because i belongs to middle class family. so i purchased this product at 12490/- at emi. so for middle class family, 12490/- amount is much more. please do some thing .i want replacement with new one. Was this information helpful? | |||
Snapdeal.com customer support has been notified about the posted complaint. | |||
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
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