[Resolved] Snapdeal.com — Haven't received freecharge coupons under 'offer' for snapdeal order id: [protected]

akshay mandlik

from Bengaluru, Karnataka

Address:	400708
Website:	www.snapdeal.com

I have Ordered a product(Order ID: [protected] ) on Snapdeal.com on 28 Oct, 2015 and as I have done online payment for the same via debit card I should have got the freecharge coupons worth Rs.500 under FCOFFER promo code.
Its now 5-6 days but I haven't received the same.
I have reported this issue to snapdeal care but no reply yet.
Also there is not any sign of getting it though my order meets criteria to avail that offer.
So I am expecting a refund as soon as possible OR should I consider snapdeal.com is fooling customers with such unrealised offers?

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Nov 2, 2015

Complaint marked as Resolved

I had logged this complaint as i haven't got Cashback coupons on valid transaction on snapdeal.com but within 2 hours of registering a complaint I have received the same. Thank you team.

Snapdeal.com customer support has been notified about the posted complaint.

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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear akshay mandlik,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Hi akshay mandlik,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Snapdeal Team