Snapdeal.com — Highly disappointed from return policy

Address:New Delhi, Delhi, 110008
Website:www.snapdeal.com

Hi,
I am shefali jain. i placed 2 orders on 7th may on snapdeal app
i had placed a retuen request on 9th may.
since then i had applied 11 times for pick up but no one came to pick up my parcel
this is highly disappointing
after that i placed 2 orders on flipkart
my order was delivered next day and after 1 day pick up hua
i was very loyal customer of snapdeal
but meri problem solve nahi ho rahi hai
and now i have decided to quit snapdeal as well as my friends are also highly disappointed from ur service.

i request u to do something to resolve this prblm

your customer care executive are very bad. they don't know policy of your company
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear shefujain,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal
Dear shefujain,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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