[Resolved] Snapdeal.com — I am complaining about water heater | |||||
Pathetic service I ever had experienced, ordered around 1 month ago water heater, after 20. Days it gets delivered not at my place I went to the courier office from there I got it, product is defected now applied for the return around 10 days ago now the courier boy wants bribe to pick it up, no Any response from snap deal regarding the issue worst experience in my life please never use Snapdeal service if dnt wants to bear pain...let's c when I will get the new product or my money refund...I am damn sure for one thing will never use Snapdeal service again, lost your credibility. [protected] If little bit respect is there please collect your garbage which is at my place . Thank you for beautiful experience. Was this information helpful? | |||||
Jan 11, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 29, 2016 Snapdeal.com Customer Care's response Dear Amit Santoah Singh, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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I have ordered for a product and i was delivered to a different product. I have requested for a replacement of the product, but your team is not accepting the product from the place it was delivered. Your team is requesting me to send the product to an address, not sure how a pickup service is not available when the product is delivered to the same place.
Appreciate if you can quickly replace the product with correct one, and i dont want a response from your team that the product i have ordered not in stock. As i type the product is in stock in plenty and as i have lost so many days already it would not be advisable for me to shop in a different service provider.
Regards,
Keyser Samuel
keyser.[protected]@gmail.com
We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.
Regards,
Team Snapdeal