[Resolved]  Snapdeal.com — I canceled my order, still they converted to emi.

Address:560059
Website:snapdeal.com

I had ordered a laser printer from FakeDeal(SnapDeal), on 13thFeb 2016. i paid through credit card of CitiBank, but after few hours i changed my mind and canceled it . but after few weeks, i could not see any refund information for my credit card, and called CC of snapdeal. The CC ppl assured me that it will be refunded in few days, and on 26th Feb they formally sent a mail of confirmation of refund from Snapdeal. on11th March i got my banks statement showing my EMI started for the same transaction thanks to Snapdeal.
Now, i have to pay EMI, for the thing which is not with me, and SnapDeal is not responding, saying it will take 24-48 hrs. And order status shows canceled, and cancelling both.
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Aug 8, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Comments

Dear Sanjay (sanjay.bissas),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Dear Sanjay (sanjay.bissas),

Hope you are doing good.

We wish to inform you that your refund has been initiated from our end.

Regards,
Team Snapdeal

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