[Resolved] Snapdeal.com — I have got a msg of winning monsoon lucky draw of swift desire

Ujjawal@9835

from Delhi, Delhi

Address:

Tata City,Jamshed pur, Gaya, Bihar

Msg is as follow
Dear customer congratulations!
You are winner of snapdeal online shopping. You have won prize maruti suzuki swift dzire car result are out in the selected for monsoon lucky draw. You have two options
1st - car 2nd option car's value inr-rs:780, 000/- the charge of registration service charge:rs-6500/-
Thanks and regards
Contact us:[protected]

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Aug 18, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Jul 17, 2019

Updated by Ujjawal@9835 What should I do Sir?

Verified Support

Jul 18, 2019

Snapdeal.com Customer Care's response Dear Ujjawal,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

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Comments

Bhäñú Prãkåsh

from Mumbai, Maharashtra

My return pickup was unsuccessful i dont why because nobody came to take it nor did he give me call. I got a text to kindly reschedule the pickup date but on the app their is no such option as reschedule date and time. I need to return it asap. Kindly help. my suborder id is

Snapdeal.com Customer Care's response, Jul 18, 2019

Verified Support

Hi Bhäñú!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal