[Resolved]  Snapdeal.com — I order iphone 5s but received ubon headphone.

Address:	Junagadh, Gujarat, 362265
Website:	snapdeal

My name is yash
I ordered iphone 5s space grey 16gb from snapdeal.
I ordered iphone 5s 17 april 2017. And it will delivered me to 24 april 2017.
And when i open package then saw that in that box i received ubon headphone.
Then 24 april 2017 i registered complaint that i received different product which i ordered. Then i also call snapdeal customer care they said that we are investigate your complaint.
Then they investigate 6-7 days regarding this complaint. Then one day one executive say that this is wrong complaint actually this is empty box complaint.
Then they investigate this complaint to again 6-7 days.
Then one day one other executive say that two investigation are not investigate in one tikit no. Then they change the tikit no. Then again 6-7 days investigation they do.in empty box complaint. Then after 14 may one senior executive say that we want that product then i send that product manually through dtdc. When first time they go to warehouse then they say that return from is bend and reject the parcel. Then again they go to warehouse after completing the return form. Then they said that we are not received the product after 2:00pm and they refused to accept. Then parcel is again return to me. And after 18 days snapdeal pickup the product from delhivery.
And after 54 days when parcel is reached to snapdeal warehouse and when they done they quality check they say that failed in quality check. So replacement is declined. And
Return item will be sent back to you.
After 54 days they guys are say that we are sorry we can't do anything regarding this.
I purchased iphone 5s they deliver me ubon headphone.
And now they said that sorry
In this days i call snapdeal around 300-350 times.
This is the worst online shopping site i ever show. Please suggest me what can i do now. Because they close my complaint now.
Now i don't want product i want my money back. I don't want any product from snapdeal.
My tikit no is 41476625
Please sir do it something.
Your team say that product is failed in quality check. And barcode is missing. Please sir. I purchased this phone emi.
And now your team say we can not do anything in this case.