[Resolved]  Snapdeal.com — I Order soundbar with wired subwoofer from SNAPDEAL and which i received only Soundbar without wired subwoofer

Address:

Bangalore, Karnataka

Hi, Team I order SOUNDBAR with wired subwoofer from snapdeal.com on 08/12/2014 then i received the e-mail from snapdeal that order will ship on 10/12/2014. and it will be delivery with 22/12/2014 . after 10th i received text message from GATI COURIER that order is shipped it will be delivery on 15/12/2014, on Monday 15/12/2014. by 11.30 AM i received Only soundbar without wired subwoofer When i checked with courier person name (MANJUNATH) he said that we received only Soundbar from SNAPDEAL.COM . then i immediately called Snapdeal that informed about that i received only Soundbar without Wired subwoofer Then they rised the complaint number[protected] complaint date :15/12/2014, also i called the GATI COURIER they too rised the complaint no[protected] complaint date is (16/12/2014) Finally i called the Gati courier customer care and they said that don't able to track wired subwoofer from bangalore location, Then i mailed to SNAPDEAL.COM that requested them return the part refund my money i send this mail on 18/12/2014 also i called that SNAPDEAL requested them to cancell the order and refund my money and they said that case is escalate it will take 48/HR Still no response from SNAPDEAL.COM, till date, SO FINALLY I DECIDED TO REGISTER CASE AGAINSTA SNAPDEAL.COM IN CONSUMER FORUM ORDER INFORMATION BELOW Order : [protected] Order date : 08/12/2014 Delivery Date : 15/12/2014 delivery Time : 12 PM ORDER : partially received Amount paid : 3728 Transaction Type : HDFC BANK NET-BANKING Gate courier Tracking number[protected] Gati Delivery contact person : manujunath MY DEAR FRIEND DON'T PURCHASE FROM SNAPDEAL.COM