[Resolved]  Snapdeal.com — ifb microwave 30l

Address:	New Delhi, Delhi, 110017
Website:	www.snapdeal.com

I ordered an ifb microwave from snapdeal on[protected]Order id - [protected]) which was delivered to my pin code 757001 on[protected]. And to our surprise it was a faulty product which never turned on due to some issue. They didnot even give the promise utensils along. All lies!!! When i called the customer care they forced me to place an exchange order but not a return order. They said, we will only replace it with another product and thats it. After a long argument, they finally mailed me and asked me to courier the product to their west bengal's ware house as my house address (757001) was not under their serviceable area. So why did they deliver at my address at first??? Now asking me to courier it to them with all my money and then not even committing to refund my initial money. I simply wanted to return the product and get my refund. They are asking me to courier it to their ware house, after 7 business days they will check if the problem i mentioned persist or not, then only they will think about exchanging or returning the product. If they fund the product faulty, they still want to send a so called one to me, which i don't want. I just want my refund and thats all! Please help! Please! Snapdeal is misleading its customers, lying and giving false promises