[Resolved]  Snapdeal.com — i'm complaining about a sunflame wrong product sends

Address:

700130

Dear sir/madam,

I'm asish kumar pathak, a new customer of snap deal. Last week i ordered a sunflame chimney model name titanium 60 cm 1250m3/hrs. Yesterday i got my product but after impact the box snapdeal send a different product which model is sunflame innova 60 cm 1230 m3/hr.
Then i was upseted and disturbed about that type o[censored]nprofessional mistake. Immediately i went to snapdeal apps and choose replacement option from the apps.
My replacement was granted as expected.
But to snapdeal send an email that they unable to reverse pickup my product and suggest send me the product on a given address at my own expense.
So my heartiest request to you pickup my wrong delivered product and replace with the appropriate product which i ordered (Sunflame chimney titanium 60 cm auto clean 1250 m3/hrs). So kindly pickup and replace my product and continue our good relationship with each other.
Otherwise i decide that i will go to consumer forum for this type of stupidity from a reputed company. I will take all the necessary steps against snapdeal.

Thanking you.. Yours truly

Asish kumar pathak