[Resolved]  Snapdeal.com — im complaining about my books order

Address:Noida, Gurgaon

I orders to snapdeal for ncert bhugol sets of 6 to 12 books.
Snapdeal shows the prove 1800, i paid after discount 855. But when i received tho books, books value is only 635.00.
I immediately request for return on 10th may same day.
My item was picked up by delivery boy on 16th may.
But the site and company didn't show my item received yet till 31st may.
I requested them many time for refund
They continually want 24 to 48 hours since 16th may.
But they didn't refund my money.
And many days they don't talk or don't take my message.
They daily misguided me since 16th may. And not refunding my money.
Prakash chandra upadhyay
Con no. [protected]
E mail
[protected]@gmail.com
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2020
Snapdeal.com Customer Care's response
Dear Prakash,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information