[Resolved] Snapdeal.com — incorrect refund on return | |||
Hi, i've paid 535 for my order with my snapdeal hdfc e vourcher which i recieved from hdfc bank for my reward points on credit card. And i've paid delivery charges of 29 rupess with my credit card. I've returned the order and received only refund of 29 on my credit card n never received a refund of 535 which i've paid using snapdeal hdfc e vourcher. Sub order id: [protected] I've contacted snapdeal twice before returning the item to confirm that i'll get the full refund and the snapdeal associates confirmed that i'll get the full refund that is 564 but i got only 29 Was this information helpful? | |||
Sep 12, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Aug 05, 2019 Snapdeal.com Customer Care's response Dear Customer, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal | |||
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Nd now I want to change my bank acount no .
Which i given to snapdeal for refunding my shoe cost ...but am unable to do it
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal