[Resolved] Snapdeal.com — Intex Cloud Tread Order No [protected]

dpikavyas

from Ajmer, Rajasthan

Address:

Bhilwara, Rajasthan, 311001

I purchased mobile under aforesaid order number. The product does not work properly that's why this was returned by me on 24.12.2016. Everything is ok up to this incident.after this selling company and snapdeal both are trying to grab customer's money. They say refund policy not applicable so we can only replace this product. While this type policy not mention ed on snapdeal website. Further company's authorised engineer also agreed that it's serious problem in this device.Means intex sale faulty pproducts on snapdeal portal. Snapdeal also support to seller.

Please help to me for refund my money.

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Jan 28, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2016

Snapdeal.com Customer Care's response Dear dpikavyas,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal