[Resolved]  Snapdeal.com — Invoice not provided by snapdeal after many complain

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	snapdeal

Hi Team,

Your Name: SANDEEP ASATI
Phone Number: [protected]
Your Question: Invoice/Bill needed from seller snapdeal since last 6 month but not get yet .
See Below details :

This time now it’s my turn where I am not getting feedback proper response from snapdeal on my raised query .

Issue: I bought American tourister suitcase from snapdeal in October 2014 and invoice not received from seller on mail and same not provided in my snapdeal account .
Bill /invoice needed for my suitcase American Tourister Velocity Wine Red 4 Wheel Soft Luggage Trolley -Size Small (Below 60 Cm) from snapdeal

1 .I am chasing snapdeal and calling multiple times to provide but they are saying ur query will resolve in 24 hour but after that no response invoice and some garbage letter they send as a invoice but that is not actual invoice – same attached with this mail .

2 .I used to call snapdeal in every week since last 5 months but no resolution so far and I am not frustrated with SNAPDEAL and kind of service they provide to customer .

3 .This is my Complain to get the invoice because warranty will be over after 3 months and then service center will not be repair my suitcase in the absent of Invoice/Bill .

4 .Also if they are unable to provide the invoice/Bill then they can say very clearly they cannot provide the same, also if it will come on your show so that public can understand what kind of services are providing by snapdeal to customer’s .
So customer will be beware before buying the product from snapdeal .

Account details in snapdeal :

Order ID: [protected]
Suborder Id: [protected]

Snapdeal ID : [protected]@gmail.com
Mobile :[protected], [protected]

Thank you very much in advance.

Regards,
Sandeep