[Resolved] Snapdeal.com — Irresponsible behaviour of the courier company | |||
I ordered a pair of woodland shoes (order number-[protected]) on 11th november 2014. After 10 days i.e. on 21st november i got a cal from a person that i am at your office gate . Please come and collect your package. When i reached at gate no one was there. i again called on the same number then that person told me that i am coming in 5 minutes but he wont come even after 30 minutes. When i returned back to my office then again after sometime i got a call that i am at the gate please come and collect your package but that time i was busy so i told him to wait for 10 minutes then he told that i am going i cant stay now. what the hell is this.? I received my order almost after 10 days and even after this much time this behaviour of courier company. i am old customer of snapdeal but after all that happend i never recommend smapdeal to any of my friend. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Rahul,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team
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+91 11 4637 1100 [Customer Care]
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Snapdeal is asking to call their courier partner and resolve the issue.