Snapdeal.com — Irresponsible cheat fraud ,Delaying the return request and not responding

Address:

Cuttack, Odisha

My name is Sahil Agarwal.I am from Cuttack, Odisha. A few days ago I had ordered on Snapdeal for a watch [Adine Stylish Black Watch Combo for Men] worth RS.569. It was delivered to me on 10th January, 2015 by some XPRESSBEES Courier service .They refused for open-delivery. So we paid him the money(Rs.569)and took the product.Then when I opened the seal we did not found our product. IT was a cheap blue low quality watch different from what I had ordered for . I was very disappointed seeing this .So I called to Snapdeal Customer Care.They said that they were sorry and asked me to repack the product and keep it ready.They also promised me that they would take an action and within 48hrs they would come to recieve the product. But now it has become more than 100hrs and still they have not taken any action .Now, whenever I call them they just say that they are forwarding the complaint but there is no response.I have also spent a lot in repacking and as well as in calling them for reminder.I think now that even if they would take the product back, they are neither going to replace it nor are they going to give me back my money.They r least responsible about my complaint. So it is my humble request from you to either help me to get my product replaced along with a compensation for their irresponsibility or get help me to get my money which I had paid along with the compensation. Thank You . And my first and last advice to all the viewers "Never purchase anything from Snapdeal"