[Resolved] Snapdeal.com — Issue with refund process | |||||
I have received i3 4th gen but i paid and ordered for for i3 5th gen. m asking for refund from last 10 days but no favourable response from snapdeal. "if you wanna cal me then cal me after 5pm on [protected], and you can take your laptop back at any tym from my house by contacting on this reg no. [protected]" I have send this mail to [protected]@snapdeal.com many times and called the cust care many times, everytime they say we wil cal you after 5 pm and also we wil refund you and take laptop back but there is no cal and no refund till now. Now If they will refund me my money but what about i m suffering from 13 days and calling them again n again. For my that suffer what will be done. Worst Customer Service by snapdeal totally disappointed. Was this information helpful? | |||||
Nov 9, 2015 Complaint marked as Resolved After Complaint they solved my prob on urgent basis ..i was unhappy with snapdeal but now m happy as they solved it and i got my refund in 2 days after they took laptop back..Snapdeal just give like this service not like that you were giving me in start of the complaint..Atlast Snapdeal make me satisfied with their service i will deal with you again now... Snapdeal.com customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Hi [protected]@gmail.com,
Hope you are doing good.
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Snapdeal Team
Hope you are doing good.
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Snapdeal Team
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+91 11 4637 1100 [Customer Care]
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team