[Resolved]  Snapdeal.com — Issues with product delivered

Hi, I have ordered "Electrolux 23 litre 23J101 Microwave Oven Convection Microwave". Along with the product "Starter kit" was the freebie which is also offered by Electrolux company (Checked in Local market). When product got delieverd, Freebie was missing. I registered a complain for the same at customer care and they agreed to pay Rs 1000 as compensation instead of freebie. I agreed to have the same in my bank account. I provided my banking details to Snapdeal on 9th Dec 2014. Today is 2nd Jan 2015 and no-body in snapdeal is ready to answer when I will be getting Rs 1000 in bank account neither they are able to provide me the freebie. So Snapdeal is a cheat website. Do not buy from Snapdeal. In this case they are not fulfilling their commitment. Very poor customer service. I have written so many email to Snapdeal, now they do not bother to even reply. Regards Amit Goyal [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Amit,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

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