[Resolved] Snapdeal.com — Item not delivered. Customer care not responding to complaints | |||
I ordered a Samsung printer in Snapdeal.com on 15 October 2014, paid the whole amount by credit card. Order number : [protected]. They have sent me mail and SMS that the item has been shipped on October 16 and the expected date of delivery is October 21. But I have not received item. The tracking number they have provided was wrong. I had mailed to customer care as the phone number they have given is not working. Once they have replied that it will be delivered in 2-3 days, but it didn't deliver. After that I mailed again and no response. The customer care number was switched off. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team