[Resolved] Snapdeal.com — Item not dispatched

Kakuli Mandal

from Goalpara, Assam

Website:

www.snapdeal.com

For the order Id [protected].
This is my last purchase from Snapdel . I will never visit this site again. After the order on 11 Nov, my product hasn't been dispatched yet. Whenever I have called to customer care, they informed me that it will be dispatched within 12 to 13 Nov. But till now it has not been dispatched. No reply after sending email to : [protected]@snapdeal.com and [protected]@snapdeal.com .

Strange service ! Please learn first to satisfy customers . Flipkart is the best regarding this. How funny it is that after product order I have to complain for the item dispatch.

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Jan 27, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2016

Snapdeal.com Customer Care's response Dear Kakuli Mandal,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal