Snapdeal.com — Jbl speakers - faulty product delivered

Address:Hyderabad, Andhra Pradesh, 500028
Website:Snapdeal.com

I have purchased JBL Speakers with Woofer on Nov 3, 2015 Order number [protected] and the same was delivered in a weeks time. After receiving the same I have tried to connect using Bluetooth and failed to connect the same as the device is not searchable with my laptop not my samsung mobile phones (S3 and Core).

I have tried to connect my Sony LED using optical cable and sound quality is bad from woofers and output is very low. I have raised the complaint of the same and Snapdeal is unable to give service and the numbers mentioned on the product box and websites are not reacheable. Sanpdeal wants the jobsheet from the product company and I am not able to reach them and neither Snapdeal is willing to help to reach them. I have not option now and go the legal route and claim my refund.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear veeren18,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team
Dear veeren18

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team
Hi veeren18,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Snapdeal Team

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