Snapdeal.com — Lenovo laptop charger | |||||
I ordered lenovo laptop charger on 14/04/2016. The charger received was fake and stopped working within 2 weeks. Even though it falls under warranty period i am unable to get any help from snapdeal buyers. They are replying by saying that the product has been used for over a week, hence cannot be exchanged. I kindly request you to take up the issue, ts been over a month and my work is suffering. Please exchange the charger or at least reimburse the money. Thank you Invoice number: s731b6/16-17/292 Order no. - [protected] Regards, Juhi patil Was this information helpful? | |||||
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Snapdeal.com customer support has been notified about the posted complaint. | |||||
 8 Comments | |||||
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My no is [protected]
Reply
I had returned an item and was able to see that I'll get my refund in few hours whereas I haven't received it for days now. I'm not able to get connected with the customer executive as well all I'm able to hear are the recorded messages. I need my refund asap.
I received a damaged product & there is no expiry date on product and now snapdeal refuse to give refund for damaged product.[protected]. Is my order number. I have called many times to snapdeal care but not giving any answer totally making waste of time.its my first order and they are not giving any answer.
Dear Rahul.apz,
Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.
Regards,
Team Snapdeal
Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Aug 16, 2016
Verified Support
Dear Rahul.apz,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.
Thanks,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.
Thanks,
Team Snapdeal
Dear aakriti fomra,
Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.
Regards,
Team Snapdeal
Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Aug 16, 2016
Verified Support
Dear aakriti fomra,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.
Thanks,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.
Thanks,
Team Snapdeal
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