Snapdeal.com — Lenovo laptop z50-70 return, order id: [protected]

Address:Pune, Maharashtra
Website:www.snapdeal.com

This is in reference 14052484 against Order number [protected] My name is satyashil and my contact no.is [protected] Snapdeal.com called me and informed that they are going to close my complaint without resolving. They are only talking about warranty issues, they are not discussing about return of the product. Even they have not registered any complaint regarding return which I am telling them I have to return this product from the first day. And they are very rude in talking. Its mental harassment for me, because I spend so much money for this defective product. and Now, I will not accept any replacement from snapdeal.com I want refund only. Snapdeal.com has done fraud with me and disturb my life mentally and economically. Please suggest me in this regard. I am spending so much time in this case. Now again they are suggesting me to go to Lenovo service center. They are not arranging any kind of service. I have already visited service center last week but they did not entertain me. I spend my whole on that and daily spending so much of time in writing complaints but these fraud snapdeal.com is not taking any strong action. Please suggest me or guide me in this regard. because product is clearly defective I told them send your technician to examine from first day of delievery. Now I will not visit to any service center and because I already visited once & they have not entertained me because of warranty issues which snapdeal.com did not registered in time and did not inform me about this. Thanx Satyashil [protected]
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear fraud_tata

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi,

I already visited to service centre and they deny me to give me DOA letter. Already I have taken leave on that day. I spend my whole day in that but nothing happened.


Hi, I don't want your sorry. I want refund!!!

I am spending so much of my time in writing complaints and its indirectly mental harassment for me . I want compensation for all this.

Now, I am not going to service centre, snapdeal.com arrange the visit now.


Thank you.
Here you asked me to cooperate and on telephone you said product can not take back!!!
Why this double standard!!!?
Dear fraud_tata
We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information