[Resolved] Snapdeal.com — Lenovo mobile Phone cheating

Eshwarchennai

from Chennai, Tamil Nadu

Address:

600015

I have purchased a Lenovo phone from snap deal on COD mode with Rs.500 off Invoice dated 22nd Oct 2016, this phone touch pad is not working properly so I have taken to Lenova Authorized service center when they open the phone we found that phone is already tapered there is don't remove sticker got removed, IME no differ from mentioned in invoice. we are highly disappointed with these kind of service from world class company.

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Jan 1, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2016

Snapdeal.com Customer Care's response Dear Eshwarchennai,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal

Verified Support

Dec 01, 2016

Snapdeal.com Customer Care's response Dear Eshwarchennai,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal