Snapdeal.com — LG 42LB550A 106.68 cm (42) Full HD LED

Address:600116
Website:www.snapdeal.com

Never Trust Snapdeal for purchasing any online deals. Sanpdeal are not trust worthy. One of the very bad experiences with poor customer care service & bogus deals. They don’t stand on the commitment & irresponsible. I ordered LG 42 inches TV @36000 as a gift to my friend. It was supposed to deliver on 18 th September 2015 but they never delivered and gave to many false commitments on my follow-ups. After 12 days debiting my credit card, they simply refunded the amount and cancelled my order without my knowledge. After calling back to customer care they simply told they don’t have stock & cannot deliver, but I can order the same TV with high cost than my old order (42000 INR) so that can deliver it now. They check the buyers pulse & potential and jack the price as they want. I will never recommend SNAPDEAL to any of my friends and relatives in future.
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Dear RavikumarR

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
SNAPDEAL worthless negotiation to compromise to remove my review
Snapdeal negotiating with me to trade off on my review by providing gift coupon for 500 INR or 1000 INR, whereas the loss incurred was damage to my prestige by not sending gift on time, Tv I booked for my Friend’s House warming function & actual loss was 7000 INR placing the same order since I don’t have choice though I know the price is high.

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