[Resolved] Snapdeal.com — lucky draw amount

Nusrat Nazir

from Gurgaon, Haryana

Address:

rohini west, New Delhi, Delhi

Today morning i got a call from company that you have won the prize money of 7 lakh. I paid the amount of 20, 000. First they said, amount will be released now. Then after the other call, they said, bank has holded the amount, provide 2% of your total amount as noc charges. Is this true. Some mr. Praful and mr. Nitin has called. They have sended me the snapdeal id cards, their adhaar card names

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Nov 7, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2019

Snapdeal.com Customer Care's response Hi! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Team Snapdeal

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Comments

Leena Parmar

from Mumbai, Maharashtra

I purchase indulekha hair oil combo offer. There are 3 oil bottle is there. But there is a fraud with me. Because in this 3 bottle in one bottle there is only a coloured water and in other 2 there is any other oil. I used there and my hail fall is doubled and there is a dandruff problem. So I want back my money. Otherwise I go to consumer court.

Snapdeal.com Customer Care's response, Oct 9, 2019

Verified Support

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal