Snapdeal.com — Micromax Canvas 3 Flash sale

npsblr

from Bengaluru, Karnataka

Address:	560100
Website:	Snapdeal.com

I won this phone in flash sale. I thought i would be able to pay it after winning directly. I was sent a mail.

=
Dear customer,

Thank you for participating in the flash sale. We have received your order request. Due to overwhelming response to the flash sale, processing your order might take a little while. We will send you a confirmation email regarding the status of your order very soon.

Thank you for your patience. =

Now i see that the company is taking new registrations for next flash sale without sending me my phone. I do realize that i need to pay for this but i feel i should get a a mail before they take new registrations.

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Snapdeal.com customer support has been notified about the posted complaint.

May 21, 2016

Updated by npsblr I have also tried your facebook page with no real response. All I got was a promise to contact me which has not happened.

May 21, 2016

Updated by npsblr This is getting ridiculous. Someone from SD called me and mailed me. I replied with the screenshot.

i got this reply
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Hi Customer
Thank you for contacting Snapdeal
We are no longer handling queries sent via '[protected]@snapdeal.com'. However, we have made it very easy for you to contact us.

Simply visit the Help section on our website. Click on 'View Help Center' and select 'Contact Customer Care' to write to us. You can also view our comprehensive FAQs.
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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear npsblr,

We regret the inconvenience caused to you. Kindly drop us an email from your registered email ID at [protected]@snapdeal.com along with details of your concern and your contact number so that we may better assist you.

Regards,
Team Snapdeal

Shona Tabassum

from Bengaluru, Karnataka

Snapdeal.com — Refund in my account for order no.6305380528

My [protected]@gmail.com is blocked that is the reason i have send you bank details to get my refund.I have forgotten my password, Kindly refund my amount in my Account.

kummarisrinivas12

from Vikarabad, Telangana

Snapdeal — still now i have not received my order

Sir/Madam, I have ordered for foot ball through snapdeal and my order no.[protected]. but still now i didnot received the footbal yet. Kindly, arrange to deliver the above ordered foot ball as soon as possible.

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear kummarisrinivas12,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

virat1810#

Snapdeal.com — not yet arrived

My sd card 16 gb was supposed to arrive on 16 th may and still no information ... It's urgent

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear virat1810#,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal