[Resolved] Snapdeal.com — Miscommitment from Snapdeal | |
Hi,
My Order # is [protected]. I have ordered "Electrolux 23 litre 23J101 Microwave Oven Convection Microwave". Along with the product "Starter kit" was the freebie which is also offered by Electrolux company (Checked in Local market). When product got delieverd, Freebie was missing. I registered a complain for the same at customer care and they agreed to pay Rs 1000 as compensation instead of freebie. I agreed to have the same in my bank account. I provided my banking details to Snapdeal on 9th Dec 2014. Today is 2nd Jan 2015 and no-body in snapdeal is ready to answer when I will be getting Rs 1000 in bank account neither they are able to provide me the freebie.
So Snapdeal is a cheat website. Do not buy from Snapdeal. In this case they are not fulfilling their commitment. Very poor customer service. I have written so many email to Snapdeal, now they do not bother to even reply.
Regards
Amit Goyal
[protected]Snapd
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Aug 14, 2020 Complaint marked as Resolved | |
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team