[Resolved] Snapdeal.com — missing of the item we ordered. | |||
We ordered fasttrack watch 6109smo2, sub order id is [protected] and we received our order today on 29-07-19. We paid full cash amount. We found that our item ordered was completely missing. And we received only an empty box. We got only a fast track box without watch inside it. We did not get any warranty slip for the watch. Please do the necessary actions as soon as possible. Refund our amount as soon as possible or send as same product that we ordered. Was this information helpful? | |||
Sep 6, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jul 30, 2019 Snapdeal.com Customer Care's response Dear Srinivasan, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal Aug 02, 2019 Updated by Srinivasan Binduu We have not got any message regarding missing of whole item we ordered. Please do the necessary actions as soon as possible. Please refund or send new item Verified Support Aug 03, 2019 Snapdeal.com Customer Care's response Hi Srinivasan, We're working on this. Please allow us some time to get back to you with an update. Thanks! Team Snapdeal Verified Support Aug 06, 2019 Snapdeal.com Customer Care's response Dear Customer, Apologies for the experience you have been through. This should not have happened. We'll get this checked right away and ensure this is sorted out on priority. Thanks! Team Snapdeal | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
I request you a replacement of m3
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal