[Resolved] Snapdeal.com — Mobile about refund

preran chintu

from Mumbai, Maharashtra

Address:	Mandya, Karnataka, 571401
Website:	Snapdeal

Order ID:[protected] It was a very disgusting experience shopping at snapdeal. Actually i have ordered one Nokia phone 222DS and i have recieved those damaged. Firstly when i complained about them they told me that i will get a call from the recruitment team about my refund but i waited for 15 days and i didnt recieved any call. In between these days i contacted the customer executive multiple times and they all made a fake promise that there will be a confirmation call from the company and after waiting for so much time today when i called them up they told me that your Refund has been declined on...

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Sep 26, 2016

Complaint marked as Resolved

Sir i didn't get solution y u showing resloved?

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2016

Snapdeal.com Customer Care's response Dear preran chintu,

Thanks for reaching out to us with your concern. Kindly share your correct 11 digit order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal

Verified Support

Sep 20, 2016

Snapdeal.com Customer Care's response Dear preran chintu,

Thanks for sharing the requisite details. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Verified Support

Sep 22, 2016

Snapdeal.com Customer Care's response Dear preran chintu,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Snapdeal

Verified Support

Sep 26, 2016

Snapdeal.com Customer Care's response Dear preran chintu,

Sincere apologies for the delay. Our team is working on your concern and we will connect with you regarding the same.

Regards,
Team Snapdeal